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Picture of RELATIONS CLIENTS A DISTANCE ET DIGITALISATION BTS1 NDRC

RELATIONS CLIENTS A DISTANCE ET DIGITALISATION BTS1 NDRC

BEAULIEU JP, DHENIN JF, GILLET....... C
Publication date 30/06/2020
EAN: 9782744631672
Availability Out of Print
30.00 €
L’ouvrage porte sur la relation client :• la relation client à distance (omnicanale) ;• la e-relation client ;• la relation client dans le e-commerce.La 2e edition de 2020 a permis un renforcement de la pratique digitale et une meilleure préparation ... See full description
Detailed information
Attribute nameAttribute value
Common books attribute
PublisherFONTAINE PICARD
Page Count216
Languagefr
AuthorBEAULIEU JP, DHENIN JF, GILLET....... C
FormatPaperback / softback
Product typeBook
Publication date30/06/2020
Weight581 g
Dimensions (thickness x width x height)1.00 x 21.00 x 29.70 cm
Summary
L’ouvrage porte sur la relation client :• la relation client à distance (omnicanale) ;• la e-relation client ;• la relation client dans le e-commerce.La 2e edition de 2020 a permis un renforcement de la pratique digitale et une meilleure préparation à l'étude de cas.