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Picture of Prepare for IRCA 20000-1 certification

Prepare for IRCA 20000-1 certification

Thierry GATINES Ph.D
Publication date 06/11/2025
EAN: 9782488367844
Availability Available from publisher
19.90 €
For further information: https://audiciaux.fr, https://scobex-rgpd-dpo.fr/ and https://dpo-externe-rgpd-france.fr/. Designed for auditors, ITSM managers and consultants, this book provides step-by-step guidance towards IRCA ISO/IEC 20000-1 certificat... See full description
Detailed information
Attribute nameAttribute value
Common books attribute
PublisherTHEBOOKEDITION
Page Count130
Languagefr
AuthorThierry GATINES Ph.D
FormatPaperback / softback
Product typeBook
Publication date06/11/2025
Weight179 g
Dimensions (thickness x width x height)0.80 x 14.80 x 21.00 cm
Summary
For further information: https://audiciaux.fr, https://scobex-rgpd-dpo.fr/ and https://dpo-externe-rgpd-france.fr/. Designed for auditors, ITSM managers and consultants, this book provides step-by-step guidance towards IRCA ISO/IEC 20000-1 certification, the global benchmark in IT service management. It explains the requirements of the standard, the principles of auditing according to ISO 19011 and the skills expected by IRCA. Illustrated with case studies, multiple-choice questions and audit models, it is a comprehensive tool for passing the exam, mastering the audit process and enhancing your career in quality and digital service governance.