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Successful ISO 20000 certification

GATINES Ph.D Thierry
Publication date 14/04/2025
EAN: 9782488367097
Availability Available from publisher
Find out more: www.scobex-rgpd-dpo.fr and https://dpo-externe-rgpd-france.fr/. This practical guide supports organisations in the implementation of ISO 20000, the IT service management (ISM) standard. It details the principles, preparation, deploymen... See full description
Attribute nameAttribute value
Common books attribute
PublisherTHEBOOKEDITION
Page Count151
Languagefr
AuthorGATINES Ph.D Thierry
FormatPaperback / softback
Product typeBook
Publication date14/04/2025
Weight207 g
Dimensions (thickness x width x height)1.00 x 14.80 x 21.00 cm
Find out more: www.scobex-rgpd-dpo.fr and https://dpo-externe-rgpd-france.fr/. This practical guide supports organisations in the implementation of ISO 20000, the IT service management (ISM) standard. It details the principles, preparation, deployment and certification audit, integrating ITIL and COBIT best practices. Structured in clear stages, it offers tools, models and advice to ensure compliance, performance and continuous improvement.