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Successful ISO 20000 certification

Thierry GATINES Ph.D
Publication date 14/04/2025
EAN: 9782488367097
Availability Available from publisher
19.90 €
For further information, visit www.audiciaux.fr, www.scobex-rgpd-dpo.fr and www.dpo-externe-rgpd-france.fr.This practical guide supports organisations in the implementation of ISO 20000, the IT service management (ISM) standard. It details the princi... See full description
Detailed information
Attribute nameAttribute value
Common books attribute
PublisherTHEBOOKEDITION
Page Count151
Languagefr
AuthorThierry GATINES Ph.D
FormatPaperback / softback
Product typeBook
Publication date14/04/2025
Weight207 g
Dimensions (thickness x width x height)1.00 x 14.80 x 21.00 cm
Summary
For further information, visit www.audiciaux.fr, www.scobex-rgpd-dpo.fr and www.dpo-externe-rgpd-france.fr.This practical guide supports organisations in the implementation of ISO 20000, the IT service management (ISM) standard. It details the principles, preparation, deployment and certification audit, integrating ITIL and COBIT best practices. Structured in clear stages, it offers tools, models and advice to ensure compliance, performance and continuous improvement.