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Picture of European Review of Service Economics and Management

European Review of Service Economics and Management

Collectif, Gallouj Faïz, Gallouj Faïz
Publication date 28/10/2020
EAN: 9782406110279
Availability Available from publisher
49.00 €
Takeshi TAKENAKA, Hiroshi NISHIKOORI, Nariaki NISHINO, Kentaro WATANABE, "Re-design of service systems based on employee satisfaction, customer satisfaction and labour productivity" Juan Carlos ZAGACETA-GARCÍA, "Service firm innovation. Disaggregated... See full description
Detailed information
Attribute nameAttribute value
Common books attribute
PublisherCLASSIQ GARNIER
Page Count200
Languageen
AuthorCollectif, Gallouj Faïz, Gallouj Faïz
FormatOther printed item
Product typeBook
Publication date28/10/2020
Weight282 g
Dimensions (thickness x width x height)1.00 x 15.00 x 22.00 cm
Summary
Takeshi TAKENAKA, Hiroshi NISHIKOORI, Nariaki NISHINO, Kentaro WATANABE, "Re-design of service systems based on employee satisfaction, customer satisfaction and labour productivity" Juan Carlos ZAGACETA-GARCÍA, "Service firm innovation. Disaggregated sectoral classification analysis for Mexico" Leonel CORONA-TREVIÑO, "Challenges for service innovation in developing countries. The cases of Mexico and Latin America" Magali DUBOSSON, Emmanuel FRAGNIÈRE, Anne-Sylvaine HÉRITIER, Samuele MEIER, Charles WAINWRIGHT, "Fostering ‘co-socialization' between patient and nurse to mitigate the risks of digitalizing health care services" Benoît DESMARCHELIER, Faridah DJELLAL, Faïz GALLOUJ, "Public service innovation networks (PSINs). An instrument for collaborative innovation and value co-creation in public service(s)" Gilles PACHÉ, "Service innovation in historical perspective. The case of ‘platforming'"